Features

AI Intelligence built for denials.

Not automation. Understanding. Every case read, analyzed, and argued from scratch.

Where you start

Pick one. Everything after it is the same engine.

Entry point
Flow selection

Sample case, or your own denial

Try a pre-loaded case with all its documents already attached, or upload a real one. Only the starting documents differ.

Sample case flow

See the whole path without uploading anything. No login required.

7 features
Sample case library

Cases for every common denial

Medical necessity, coding, prior authorisation, documentation, level of service and more. Two to three cases each.

Preloaded documents

Nothing missing to slow you down

Each case ships with the claim, the EOB, and the clinical notes already sorted and indexed.

Case analysis

It pulls out the key details

Denial reason, CARC/RARC code, payer and billing codes, read straight off the documents. No data entry.

Denial & evidence check

Is there enough to win?

It reads the denial reason, checks medical necessity, and tells you whether the evidence on file is enough.

Strategy & validation

The strongest argument available

It picks the line of attack for this case and runs quality checks before writing anything.

Appeal generation

The letter, with citations and exhibits

An evidence-backed appeal letter, referenced and ready. This is the part that gets the claim paid.

Review & export

Read it, then download it

Check the letter against its evidence and export as Word or PDF.

Your own case

A real denial, including the loop that chases down a missing document. Your first appeal generation is free.

11 features
Initial upload

One document is enough

Drop in what you have. Only the EOB or denial letter is required. Everything else is optional.

Ingestion & classification

No filing or labelling

It sorts whatever you uploaded and pulls the case details out automatically.

Initial analysis

Reads the denial, not just the code

The AI reads the actual claim, the EOB, and your documentation together to find what really caused the denial - not a generic response to a code.

Evidence gap check

The branch point

Enough evidence and it goes straight to writing. Not enough and it asks you for one specific thing.

Document request

Tells you what is missing, specifically

The AI names the document and explains exactly why it is needed. Example: Prior treatment history needed - denial cites no evidence of conservative treatment before this procedure.

Additional upload

Add only what was asked for

Upload the one or two documents it named. Nothing else.

Re-analysis

It checks again, and loops if needed

New documents get re-read and the gap gets re-tested. If it is still short, it asks again.

Strategy build

Four checks before it writes

Denial analysis, medical necessity, payer policy and guideline matching, then AI validation.

Appeal generation

Builds the appeal for your case

Using the denial details, your documentation, and the payer's own rules, drafts a complete appeal with citations, policy references, and an exhibit list.

Review & refine

Edit anything before it goes

Change wording, add context, cut a paragraph. Nothing is final until you say so.

Export

Word or PDF

Out in the format your workflow already uses.

Three layers power every appeal.

Three layers power every appeal.

Always on
Bill Matters Core Knowledge

Bill Matters Core Knowledge

Denial patterns, appeal guidelines, medical necessity rules, CARC and RARC codes, payer policies, and current state laws. Built and maintained by us. Applied to every case.

Your Optional Knowledge Base

Your Optional Knowledge Base

Your own payer policies, past successful appeals, and org-specific templates. Upload once. Applied to every case you run.

Case-Specific Documents

Case-Specific Documents

Documents uploaded for a specific case. Used only for that appeal. Never retained, never shared.

Your data stays yours

Not a setting you switch on. It applies to everything above.

Always on
Data handling

Used for your appeals, and nothing else

Documents you upload are used only to build your appeals: never stored beyond the session, never shared with another user, never used to train or improve someone else's results. See the security controls

It keeps improving

What we are building next.

On the roadmap
Automated outcome tracking

Know what got approved

Outcome tracking sits with your billing system today. Automated tracking of payer decisions and recovered amounts is being built for a future phase.

Vertical models

A model per specialty

Separate starting models for Workers Compensation, physical therapy and orthopedics, plus state-specific variants.

What powers the accuracy.

What the AI works from, kept current.

Knowledge base
  • ICD-10, CPT, and HCPCS billing codes
  • Payer-specific coverage and reimbursement rules
  • CARC and RARC denial reason codes
  • State insurance laws and appeal regulations
  • Medical necessity criteria by specialty and procedure
  • Appeal guidelines and documentation standards

All updated continuously as codes, rules, and laws change.

Try it on a real denial

See the appeal it writes for your claim.

Upload an EOB or denial letter. That is the only document you need. It tells you what else would help, then drafts the appeal. Your first one is free.